Resident Portal Payments
Director of UX • 2024
Major usability improvements to the resident portal payments experience and added several new payment channels.
View case studyDirector of UX / Product Design Leader
13+ years leading UX for complex, multi-tenant, B2B/B2C platforms. I build design systems, mature product teams, and deliver story-worthy outcomes.
13+
Years in UX
6
Product orgs guided
40+
Designers mentored
Featured Work
Led a cross-functional initiative to unify resident, staff, and owner portals into a single, consistent system—driving adoption and reducing support.
+38% task completion
Form + flow optimization
Design system adoption
Entrata UI foundation
A mix of product strategy, design systems, and team-level enablement work.
Director of UX • 2024
Major usability improvements to the resident portal payments experience and added several new payment channels.
View case studyDirector of UX • 2025
Created a library of design system templates for use across the organization.
View case studyProduct vision & UX
Created a prototype for a new AI-assisted spec catalyst tool that would help product leads generate specs faster.
View case studyMy bias is toward shipping, but not at the expense of clarity. I partner closely with PMs and Engineering to reduce ambiguity, translate strategy into experiences, and build systems that scale beyond a single project.
Product-first UX
I ground design decisions in business constraints, jobs to be done, and measurable outcomes.
Design systems
I’ve built and rolled out component libraries, Figma kits, and guardrails to keep teams consistent.
Team enablement
I coach designers to present, defend, and iterate—raising the ceiling across the org.
AI & prototyping
I use tools like Figma Make, Storybook, and React prototypes to close the gap with engineering.
I’ve led UX in environments where reliability, integrations, and role-based access matter. I enjoy making complex admin tools feel humane, and helping product leadership see UX as a force multiplier—not a bottleneck.
I have deeper decks on program-building, design system rollout, and AI-powered design workflows.